Freshservice Reviews
(Rated by 2 users)
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Payment Methods
- Credit/Debit Cards
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.0
Base on 2 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.0
- Return Policy4.5
- Shipping & Delivery5.0
Recent Customer Reviews (2)
Anne Jacob
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William Owens
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Freshservice Pricing
Starter
$19/agent/month
Growth
$49/agent/month
Pro
$95/agent/month
Enterprise
$119/agent/month
Payment Methods
Accepted Payment Options:
Prices for items on Freshservice.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Payment Process
- Payments can be made online during the checkout process.
- For Freshservice credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Freshservice Pros & Cons
Pros
1
Efficiency: AI-powered insights help leaders make informed decisions.
2
Visibility: Provides a backbone for efficient service delivery with complete visibility into on-premise and cloud infrastructure.
3
Collaboration: Helps teams collaborate and communicate in their channels of choice.
4
Scalability: Fully scalable, giving businesses a single, comprehensive view of IT infrastructure.
5
Modernization: Automates and simplifies IT operations, reduces repetitive work, and makes data-driven decisions.
6
Integration: Works smoothly with various enterprise applications, with minimal complexity for faster time to value and higher productivity.
7
Easy to Use: Freshservice has a modern and intuitive interface, making it easy to set up and use, even for non-technical users.
8
Comprehensive Features: It offers over 130 features, including ticketing, collaboration, SLA management, unified service catalog, reporting, and dashboards.
9
Scalability: Freshservice is scalable and can integrate with various business apps, including Freshdesk, Slack, MS Teams, Jira, Zoom, and G Suite.
10
Customization: It allows for customization of workflows and fields to meet specific business needs.
11
Mobile Support: The platform is available on mobile devices, making it convenient for remote work.
CONS
1
Limited Customization on Forms: Users have reported limitations in customizing form fields and categories.
2
Technical Issues: Some users have experienced technical difficulties, including slow support response times and occasional access issues.
3
Limited External Integrations: Freshservice lacks external integrations, which can be a drawback for larger enterprises.
4
Pricing: The pricing model can be steep, especially for the higher tiers, and there are additional charges for managed assets.
Freshservice Features and Benefits
Features
Incident Management
Helps streamline service management, whether requests come via email, service tickets, or SMS messages.
Knowledge Base and Self Service
Enables employees to find the answers they need on their own.
AI Assistance
Automates routine queries and enables self-service so employees can resolve issues independently.
IT Asset Management
Helps teams track and manage IT investments across the organization.
Automation
Saves time with no-code, drag-and-drop automations for routine tasks.
IT Operations Management (ITOM)
Manages major IT incidents, tracks service health, and more.
Service Desk Automations
Offloads low-value tasks, problem-solves, collaborates, and communicates better.
Efficiency
AI-powered insights help leaders make informed decisions.
Visibility
Provides a backbone for efficient service delivery with complete visibility into on-premise and cloud infrastructure.
Collaboration
Helps teams collaborate and communicate in their channels of choice.
Scalability
Fully scalable, giving businesses a single, comprehensive view of IT infrastructure.
Modernization
Automates and simplifies IT operations, reduces repetitive work, and makes data-driven decisions.
Integration
Works smoothly with various enterprise applications, with minimal complexity for faster time to value and higher productivity.
Easy to Use
Has a modern and intuitive interface, making it easy to set up and use, even for non-technical users.
Comprehensive Features
Offers over 130 features, including ticketing, collaboration, SLA management, unified service catalog, reporting, and dashboards.
Customization
Allows for customization of workflows and fields to meet specific business needs.
Mobile Support
Available on mobile devices, making it convenient for remote work.
Robust Reporting and Analytics
Provides customizable dashboards and real-time AI-powered insights.